Privacy Policy

Last Updated June 3, 2018

Welcome to the Privacy Policy of Structural Labs, Inc. (“Structure”, “we”, “us”, and/or “our”). This web site (the “Site”, owned and operated by Structure), includes information about the services, websites, and applications offered by Structure (the “Services”). This Privacy Policy describes how we treat the information that we collect when you use our Services, as well as your rights regarding the information. By using our Services, you consent to the terms set forth by this Privacy Policy.

Overview

We take your privacy very seriously, and strive to keep our collection of personal information to a minimum. For the information that we do collect, we believe in keeping that data private and secure. We will not sell, rent, or otherwise share your personal information to anyone except as required to provide our service or as otherwise outlined in this Policy, without first notifying you and providing an opportunity to consent.

What Information We Collect

Account Information

When you register for an account on Structure, we request certain account information, such as your name, email address, and username or organization name. This information is required to identify you and grant you access to your account.

Payment Information

When you select a paid subscription plan on Structure, we collect billing information. The billing information that we request depends on your method of payment. For example, to use a credit card, we may require a billing address and your card information. However, we do not store or retain this information; instead, all payments are securely handled by our payments processor, Stripe.

Website Log Files

When you visit or use the Structure website or services, we may collect certain technical data about your website requests, such as your IP address, browser type, operating system, and location. We use this information to diagnose issues and prevent abuse. We clear logs often, and only persist certain logs if necessary to ensure the stability and security of our Services.

Website Cookies and Tracking

When you visit the Structure website, we may use cookies to provide a reliable, secure experience. A cookie is a small piece of information that may be sent to and saved by your web browser when you access a website. We use cookies to help provide additional functionality to the Services and help analyze usage and traffic of the Services. For example, Structure may provide your web browser with a cookie that allows you to return to the Structure website without logging back in every time. For certain tracking cookies, such as ones used to collect usage statistics, you may opt-out via your account settings. We do not use any of these usage statistics for advertising purposes. If you wish, you are able to disable the use of cookies via your browser’s settings. However, if you disable cookies for Structure, our Services may not work properly.

How We Use the Information We Collect

We use the personal information we collect to operate and provide our Services, which includes using data to improve, research, and develop our Services. Any data we collect may be used to: - provide and maintain the Services - process and complete payment transactions - provide help, support, or other information regarding your account - analyze your use of the Services to improve the functionality of our products and develop new products - send commercial announcements about our Services - detect and prevent against prohibited behavior and criminal activity - to perform other activities consistent with this Privacy Policy

Who We Share Information With

We use certain services provided by other companies (our “Service Providers”) to help operate our Services. For example, these companies may help us: process credit card transactions, manage and provide customer service, securely store customer source code, or analyze general usage trends. We do not allow our Service Providers to share or sell any personal information for their own marketing or advertising purposes. The information kept or used by any of our Service Providers may be deleted at your request; please see details below for more information.

Your Rights Relating to Your Data

Customers and Website Visitors

You have the right to access, correct, export, or delete your personal information from our Services. For these types of requests, “subject access requests,” please contact us at help@structure.sh, and we will respond within thirty (30) days.

End Users

Structure does not have a connection with End Users. Customers of Structure are responsible for ensuring that the websites and web applications that they create and deploy on Structure’s platform are compliant with all relevant regulations and laws with regard to their website’s users. Any subject access request sent to us from an End User with regard to a Customer’s website or web application will be sent to the Customer who owns and operates the website or web application in question.

Changes to this Privacy Policy

We may occasionally update this Privacy Policy. We will notify you if these changes are substantial (via email or by posting a notice of changes on our website), and if required by applicable law, we will obtain your consent.