We take your privacy very seriously, and strive to keep our collection of personal information to a minimum. For the information that we do collect, we believe in keeping that data private and secure. We will not sell, rent, or otherwise share your personal information to anyone except as required to provide our service or as otherwise outlined in this Policy, without first notifying you and providing an opportunity to consent.
What Information We Collect
Account InformationWhen you register for an account on Structure, we request certain account information, such as your name, email address, and username or organization name. This information is required to identify you and grant you access to your account.
Payment InformationWhen you select a paid subscription plan on Structure, we collect billing information. The billing information that we request depends on your method of payment. For example, to use a credit card, we may require a billing address and your card information. However, we do not store or retain this information; instead, all payments are securely handled by our payments processor, Stripe.
Website Log FilesWhen you visit or use the Structure website or services, we may collect certain technical data about your website requests, such as your IP address, browser type, operating system, and location. We use this information to diagnose issues and prevent abuse. We clear logs often, and only persist certain logs if necessary to ensure the stability and security of our Services.
For certain tracking cookies, such as ones used to collect usage statistics, you may opt-out via your account settings. We do not use any of these usage statistics for advertising purposes.
How We Use the Information We Collect
We use the personal information we collect to operate and provide our Services, which includes using data to improve, research, and develop our Services.
Any data we collect may be used to:
- provide and maintain the Services
- process and complete payment transactions
- provide help, support, or other information regarding your account
- analyze your use of the Services to improve the functionality of our products and develop new products
- send commercial announcements about our Services
- detect and prevent against prohibited behavior and criminal activity
Who We Share Information With
We use certain services provided by other companies (our “Service Providers”) to help operate our Services. For example, these companies may help us: process credit card transactions, manage and provide customer service, securely store customer source code, or analyze general usage trends. We do not allow our Service Providers to share or sell any personal information for their own marketing or advertising purposes. The information kept or used by any of our Service Providers may be deleted at your request; please see details below for more information.
Your Rights Relating to Your Data
Customers and Website VisitorsYou have the right to access, correct, export, or delete your personal information from our Services. For these types of requests, “subject access requests,” please contact us at firstname.lastname@example.org, and we will respond within thirty (30) days.
End UsersStructure does not have a connection with End Users. Customers of Structure are responsible for ensuring that the websites and web applications that they create and deploy on Structure’s platform are compliant with all relevant regulations and laws with regard to their website’s users. Any subject access request sent to us from an End User with regard to a Customer’s website or web application will be sent to the Customer who owns and operates the website or web application in question.